Contact
CONTACT US
We'd Love to Hear From You
Thank you for visiting CoastMuse.
Whether you have a question about a product, need help with an order, or simply want to learn more about our collections, our customer care team is always happy to assist you.
At CoastMuse, we believe exceptional customer service is just as important as exceptional products. Every inquiry is handled with professionalism, care, and attention to detail because your satisfaction is our highest priority.
Customer Support
Our team can assist with:
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Product recommendations
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Order status updates
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Shipping and delivery inquiries
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Tracking assistance
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Returns and refunds
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Exchanges
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Payment questions
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Website support
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General customer service
We strive to respond to all inquiries as quickly as possible.
Contact Information
CoastMuse
Address
21360 122 Ave
Maple Ridge, BC
Canada
Phone
1 (604) 224-7635
Business Hours
Customer Support
Monday – Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday & Public Holidays
Closed
Please note that response times may vary during holidays or peak shopping seasons.
Need Help With Your Order?
To help us assist you more efficiently, please include the following information when contacting us:
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Your full name
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Order number
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Email address used during checkout
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A brief description of your inquiry
Providing these details allows our team to locate your order quickly and provide the most accurate assistance.
Returns & Refunds
If you wish to request a return or refund, please contact us before sending any item back.
Our support team will provide complete return instructions and guide you through the process to ensure everything is handled smoothly.
Shipping Questions
Need an update on your package?
Simply send us your order number, and we'll be happy to help you track your shipment and provide the latest delivery information.
We're Always Here for You
Your trust means everything to us.
Whether you're preparing for your next beach vacation, refreshing your wardrobe, or searching for the perfect accessory, we're honored to be part of your journey.
Thank you for choosing CoastMuse.
We look forward to serving you and helping you discover effortless coastal style for every adventure.